Every order we accept since 2017 is backed by this document. Clear commitments about what you can expect, and honest clarity about what falls outside our control.
No asterisks. These apply across every service and every client.
If a Reddit post or comment tied to a native automated vote order is removed before delivery finishes, Signals refunds the undelivered portion to store credit automatically.
Wrong credentials or metrics? Report it within 24 hours and we'll fix or replace the account.
Your dashboard shows real-time order status. Every update and message is logged there, so you always know where things stand.
If a Reddit post or comment tied to a native automated vote order is removed before delivery finishes, Signals refunds the undelivered portion to store credit automatically.
Post or comment removed by moderators
Thread removed while delivery is still running
Thread already fully delivered when we detect the removal
Once funds are deposited (by direct payment or a refund), they become wallet credits and cannot be converted back to cash or the original payment method.
If services were delivered as outlined here, we will dispute any chargeback filed and submit the case to the payment processor. We reserve the right to decline future services to clients who file chargebacks in bad faith.
If you stop a partially-started growth project, we refund 15% of the invoice for work not yet begun. This is firm and non-negotiable. We reserve the right to withhold it depending on project stage.
Orders that violate our ethical guidelines are refunded in full before processing. If something goes wrong with an order in flight, reach out and we will make it right.